Y Technologies

Support for AI at work
and the automation of routine tasks.

We define where AI will be used, what information it will receive and what staff will need to check.

Our support includes tool implementation, internal policies, staff training and integration into existing workflows.

Discuss AI adoption

What we support

AI tool selection and usage policies

We review your intended use and the information involved before recommending tools and working practices. We define what may be entered, which outputs require review and how access and use will be managed.

Staff training and practical guidance

Training uses examples from your team's work, such as document preparation, research and drafting. We cover operation, output checking and information handling.

Searching internal documents

We identify the relevant manuals, policies and past documents, together with the required access permissions. We then build a search environment for finding the information staff need.

Sales and administrative automation

We automate tasks such as data transfer, drafting and staff notifications. Actions that affect external parties, including sending emails and confirming quotations, include review and approval steps.

Ongoing support and review

Under ongoing support arrangements, we review usage and staff questions, then adjust settings, procedures and training materials.

Examples of tasks we can automate

Enquiry handling

Enquiries are organised by subject and sent to the appropriate staff member. Draft replies can be prepared for review before sending.

Document preparation

Draft quotations and reports are created from the information entered. Staff remain responsible for checking amounts and content.

Sales administration

Prospect details, previous communications and follow-up dates are organised in one workflow. We also support reminders and email drafting.

Deliverables

Depending on the scope, deliverables may include a task list, AI usage policies, training materials, automation configurations and operating instructions.

The documents and configurations to be provided are specified in the quotation.

Fees

Fees depend on the tasks involved, the number of users, development requirements and the scope of ongoing support.

Any AI or external service subscription fees are listed separately from our development and support fees.

Frequently asked questions

Can you help if we already use AI?

Yes. We can review your current use, update your usage policies and identify other tasks where AI may be useful.

Will we need a new system?

Some requirements can be addressed by changing the settings of existing tools or reviewing working procedures. We decide whether development is needed after reviewing the work.

Will every task be automated?

We separate automated tasks from those requiring human judgement or approval. Actions such as setting prices or sending information externally are not automated without the necessary checks.

Tell us about one task that takes too much time.

You can start with a specific task, such as daily data entry, recurring documents or work that requires lengthy checking.

Discuss AI adoption and automation